Returns & Exchange Policy

GOODS POLICY

All items must be return new and unused .

Returns that do not meet our policy will not be accepted and will be sent back to customer.

REFUND & RETURN POLICY

The refunded amount will be for the price of the item(s) only.

Refunds will be in store credit form ONLY not cash.

Delivery cost and handling fees are non-refundable.

If you need to send the item (s) back because of faulty or wrong sizing, you have 7 days from the date you received your order to return the item.

Shipping cost for the return will be borne by the customer.

Please make sure your items are returned new and unused.

Returns that do not meet our policy will not be accepted and will be sent back to the customer.

Please contact our customer care team by emailing to aurahanan.hq@gmail.com if you have any further questions.

COMPLAINT POLICY

Any complaints and dispute regarding your order please forward your email to us at aurahanan.hq@gmail.com .